Delete Your Account

You can delete your Chartick account and all associated data at any time, directly in the Chartick app. Deletion is immediate and permanent.

Delete Your Account in the App

  1. Open the Chartick app and go to the Profile tab.
  2. Tap Delete Account.
  3. Review what will be deleted and confirm.
  4. Your account and your data are deleted immediately, and you are signed out.

Can't Access the App?

  1. Send an email to support@chartick.ai from the email address associated with your Chartick account.
  2. Use the subject line: "Account Deletion Request".
  3. We will verify your identity and process the request within 7 business days.
  4. You will receive a confirmation email once your account has been deleted.

What Gets Deleted

  • Your account profile (name, email, phone number)
  • All chart analyses and scan history
  • Watchlist data
  • Push notification subscriptions

What May Be Retained

  • Anonymized, aggregated usage data that cannot be linked back to you
  • Data required to be retained by law or for legitimate business purposes (e.g., fraud prevention)

Important: Account deletion is permanent and cannot be undone. You will need to create a new account if you wish to use Chartick again.

Contact

If you have any questions about account deletion, contact us at support@chartick.ai.